Cookie Policy — Accovo

1. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or smartphone by websites and web apps that you visit. They are widely used to make web systems function efficiently, improve user experiences, and provide analytics data to site owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

2. Why We Deploy Cookies

Accovo uses cookies to recognize you when you login, remember your configuration preferences, and monitor platform performance. Specifically, cookies help us:

Verify your identity and secure active accounting sessions.
Maintain localized views (such as tax compliance flags and country selectors).
Understand which features (like invoice drafts or bank feeds) are most utilized to optimize layout speed.
Diagnose load bottlenecks and prevent cross-site scripting vulnerabilities.

3. Categories of Cookies We Use

We classify our cookies into three primary groups:

Essential Cookies: Critical for the operation of our platform. They enable standard functions like secure sign-ins, billing portal security, and load-balancer persistence. Without these, the CRM cannot operate properly.
Functional & Preference Cookies: Used to remember adjustments you make, such as language settings, sidebar collapse preferences, and table sorting filters.
Analytics & Performance Cookies: Collect anonymous data about how users interact with the app. This assists us in finding page layout issues and tracking server response delays.

4. Detailed Cookie Registry

The table below lists the specific first-party and third-party cookies deployed on Accovo:

Cookie Name	Category	Purpose	Duration
accovo_session	Essential	Identifies active sign-in sessions and verifies CRM database authorization tokens.	Session
accovo_language	Functional	Remembers selected country settings and tax format filters.	1 Year
accovo_sidebar_collapsed	Functional	Stores workspace interface drawer preference (collapsed/expanded).	30 Days
_ga	Analytics	Google Analytics persistent identifier to track site engagement metrics.	2 Years

5. Managing Cookie Preferences

Most modern web browsers allow you to review, refuse, or clear cookies through their preference settings:

To clear cookies, access your browser's History and check the "Clear Cookies and Cache" checkbox.
To block future cookies, search for Cookie Settings in browser Privacy or Security controls.

Please note that blocking essential cookies will break access to sign-in panels and invoice management tools. We advise leaving cookies enabled for the Accovo platform to ensure your cash flow journals compile and post correctly.

6. Updates & Review

We review and update this Cookie Policy periodically to align with privacy rules (such as EU ePrivacy Directive) and security upgrades. The revised document will be indicated by the "Last Updated" metadata.

For questions about our cookie technologies, email us at support@accovocrm.com.